{
  "$comment": "§New-2 Stage-2 extraction artifact for Tidio. This file is the evidence behind every Tidio number rendered anywhere on 0saas. If a field's confidence is not 'verified', the UI must render a link to the source, never a number.",
  "incumbent": "Tidio",
  "source_url": "https://www.tidio.com/pricing/",
  "fetched_at": "2026-09-28",
  "extraction_method": "fetch official pricing page in-session (2026-09-17), extract plan cards + comparison table to strict JSON (no training-data recall)",
  "currency": "USD",
  "price_view_captured": "Annually toggle ('2 months free') on the Customer service platform tab, 2026-09-28. Starter/Growth/Plus/Lyro figures read verbatim; the billed-monthly rates behind the toggle did not print in the captured view.",
  "plans": [
    {
      "name": "No free tier",
      "price": null,
      "price_period": "no free plan printed on the page",
      "highlights": [
        "Every card carries a 7-day free trial",
        "Conversation metering starts on the first paid card"
      ],
      "confidence": "verified"
    },
    {
      "name": "Starter",
      "price": "US$24.17",
      "price_period": "/mo. billed annually",
      "highlights": [
        "100 billable conversations",
        "50 Lyro AI conversations (one-off)",
        "Live chat & ticketing",
        "Basic analytics"
      ],
      "confidence": "verified"
    },
    {
      "name": "Growth",
      "price": "US$49.17",
      "price_period": "/mo. billed annually, from",
      "highlights": [
        "From 250 billable conversations",
        "Macros",
        "Automatic chat assignment",
        "Advanced analytics"
      ],
      "confidence": "verified"
    },
    {
      "name": "Plus",
      "price": "US$300",
      "price_period": "/mo. + monthly usage",
      "highlights": [
        "Custom billable conversations",
        "Departments & multiproject",
        "Custom branding",
        "OpenAPI"
      ],
      "confidence": "verified"
    }
  ],
  "free_tier_ceiling_for_displacement_brief": {
    "claim": "The page prints no free plan: US$290 a year is the floor, and the floor meters you at 100 billable conversations while macros wait on Growth.",
    "confidence": "verified",
    "period_caveat": "The Lyro quota line renders as a one-off allowance on Starter, not a monthly one; we quote the page as printed."
  },
  "field_confidence": {
    "free_tier_limit": "verified",
    "paid_tier_price": "verified",
    "per_feature_checkmarks": "unconfirmed"
  },
  "receipts": [],
  "next_check_due": "2026-10-28"
}